PRIVACY POLICY

Homeview Windows & Conservatories Ltd is committed to protecting the privacy and security of your personal information. We value our visitors and endeavour to create an enjoyable and safe shopping experience when visiting our website.
This Privacy Notice describes how we collect and use personal information about you, and how we protect your data on a day-to-day basis in accordance with your rights under the General Data Protection Regulation (GDPR) 2018.

Consent
Homeview Windows & Conservatories Ltd are an authorised holder for any personal information that you provide to us. This means that we are responsible for determining how information relating to you is used, stored and shared, we recognise the importance of protecting your personal information and the privacy of data.

By accessing or browsing our website, contacting us on social media, working with or for us, offering your goods or services to us, using any of the goods and services that we provide to you or otherwise providing your information to us (including when entering competitions or when attending our events), you confirm that you have read and understood the entirety of this privacy policy.

Usage
We use your personal information for the following purposes:
To provide you with information about the goods or services you require
To automatically customise your documents with your information
We collect your email when you request information communications about your installation. We also collect your email to send you promotional offers.
For health and safety and quality assurance;
To comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so.
To establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so
To process your information in accordance with your rights under the General Data Protection Regulation (GDPR) 2018.

Retention of Information
We retain information for as long as it is necessary to provide and fulfil the services requested by you including the duration of your guarantee so that we can carry out necessary repairs. If you request that we delete this information, it will impact on the repairs/replacements we will be able to offer.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and any applicable legal or contractual requirements.

Who has access to your data
We may share your personal information with third parties where required by law, where it is necessary to administer the contract we have entered in to you with you, or where we have another legitimate interest in doing so.
Recipients of your data may include third-party service providers, other related business entities, a regulator, or to otherwise comply with the law.
If you choose to fund your purchase with us using one of the finance products we offer to our customers as a credit broker on behalf of lenders, we will share your data with the relevant lender so they are able to process your finance application.
Where we do so, we will require third parties to respect the security of your data and to treat it in accordance with the law.

Security of your data
As required under the General Data Protection Regulation (GDPR) 2018, we have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights
You can request access to, and a copy of, your personal information that we hold.

Changes to this Privacy Notice
The Company reserves the right to update this privacy notice at any time. You can request the most up to date version from us at any time by contacting us on the contact details below. This policy does not form part of any agreement or contract and may be updated at any time.

Contacting us
Please do not hesitate to contact us regarding any matter relating to this Privacy notice in writing to:

Julie Carey
Office Manager
Homeview Windows & Conservations Ltd
Unit 60 Suttons Business Park
Earley, Berkshire
RG6 1AZ

Last updated: 6th September 2019

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