Customer Care

If you are experiencing an issue with a recent job, please complete this form with as much information as possible.

This will ensure that we have the correct details to order any required parts and complete any required remedial work first time round.

Once submitted, we will endeavour to contact you within 48 hours to arrange a convenient time to inspect and carry out any required work.

Your satisfaction is of paramount importance to us, so where possible, we will try to resolve your issue(s) within 14 days of receiving this form – subject to parts availability.

PLEASE NOTE: Our engineers will only carry out the work that is detailed on their report and will only bring the parts required. Additional charges may apply if you fail to mention all issues prior to our attendance.


Please upload any images that might help us diagnose the problem


See the quality and huge range of options at our showroom in Earley.

No appointment required

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